Privacy Policy
John Batman Group recognizes the importance of your privacy and is committed to ensuring that your personal information is maintained and kept private. We will take all reasonable precautions to protect this information from loss, misuse or alteration.
The following Privacy Policy outlines how and when personal information is collected and maintained by John Batman Group and also applies to John Batman Group's website: www.johnbatman.com.au
What information do we collect?
John Batman Group may collect personal information about you when you have contact with us in person, when you deal with us over the telephone, send us correspondence (whether by letter, fax or e-mail), or visit our website. There may also be occasions when we collect information about you from a third party - eg when an order is placed on your behalf by another party.
John Batman Group collects limited personal information such as name, contact details (address, phone and fax) and e-mail address. We may request further personal information from you when you:
- contact us for further information;
- order goods that require delivery;
- request for a quote to be prepared;
- subscribe to our mailing list;
- register your details on our website;
- express interest in a particular product/service;
- participate in surveys or other types of research;
- apply for finance; or
- submit a job application or résumé
How we use your information
Overall, John Batman Group uses your information to provide you with good customer service. Specifically, we will use personal information to:
- complete a transaction;
- send occasional product updates and promotions electronically or by post (however, you can let us know at any time if you do not wish to receive these);
- deal with your queries promptly. We may also keep information about your communications with our customer service representatives;
- For planning, product development or research purposes.
Keeping your information up-to-date
We aim to ensure that your personal information is accurate, complete, and up-to-date whenever we collect or use it.
If the personal information we hold about you is inaccurate, incomplete or out-of-date please contact us and we will take reasonable steps to correct this information. No fee applies for the correction of personal information.
Disclosure of personal information to third parties
We will only send personal information about you to other organisations when:
- we need to share your information in order to provide the product or service you have requested;
- we need to send your information to contracted companies e.g. mailing houses, IT service providers, web developers, finance companies; or
- we are required or authorised by law to disclose the information.
General
This website is created and controlled by John Batman Group.
You may view this website and its contents using your web browser and electronically copy and print hard copies of parts of this website solely for personal, non-commercial use. Any other use, including the modification, republication, distribution, reproduction, transmission, display or performance, of the content of this website is strictly prohibited.
This website may be accessed throughout Australia and Internationally. John Batman Group makes no representations that the content of this website complies with the laws of any country outside Australia. If you access this website from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the website.
Third Party Sites
The links to third party websites on www.johnbatman.com.au are provided solely for your convenience. If you choose to use these links, you may leave the John Batman Group website. These websites are maintained by other companies and organisations. John Batman Group is not responsible for any of these websites, their content or their usage of your personal information. Your access to or use of these website's products and services are solely at your own risk.
Trademarks
This website includes registered trademarks, and other trademarks that are otherwise protected by law. Except as expressly authorised, the use or misuse of any of these trademarks is strictly prohibited.
Viruses
John Batman Group cannot guarantee that any information (including any file) obtained from or through this website is free from computer viruses, other faults or defects which could damage or interfere with data, hardware or software with which it might be used. It is your responsibility to scan any such information for computer viruses. You assume all risk of use of programs and files on this website.
Disclaimers & Limitation of Liability
You agree that your access to, and use of, this website is subject to these terms and all applicable laws, and is at the User's own risk. This website and its contents are provided by John Batman Group in good faith on an "as is" and "as available" basis, however the website may contain inaccuracies, errors, and may not be complete and current.
John Batman Group makes no representations or warranties of any kind (express or implied) as to the operation of this website or the content, information, products or materials included on this website.
Neither John Batman Group, nor its affiliates, directors, employees, agents, contractors, shareholders, assigns, or the like will be liable for any damages whatsoever arising out of, or in any way related to, the use of this website and any other sites linked to this website.
The information on this website is believed to be accurate and current at the time the information was placed but John Batman Group expressly disclaims any liability for any published incorrect information or prices, or for the lack availability of any product.
John Batman Group reserves the right to change any advertised price before accepting an order. All products are subject to availability and may be withdrawn at any time. If we are unable to fulfill an order, you will be offered an alternative item or provided with a refund for the unavailable product.
Changes to this Privacy Statement
John Batman Group reserves the right to make changes to its website and these disclaimers, policies, terms and conditions at any time. Any changes to this Privacy Statement will be updated on this website.
Contact
Privacy Officer
John Batman Group - The Hospitality Supermarket
PO Box 726
RINGWOOD VIC 3134
Phone: + 61 (03) 9879 8588
Fax: + 61 (03) 9879 8588
E-mail: info@johnbatman.com.au